Warranty, Return and Repair Information
Ring Metals
What is the difference between 10 karat and 14 karat gold?
In 10 karat gold, there are 10 parts of gold to 14 parts alloy. 14 karat gold has 14 parts of gold to 10 parts alloy.
What is Siladium®?
Siladium is a jeweler’s fine stainless steel with the look of white gold.
What is Golden Siladium?
Golden Siladium is a jeweler’s fine stainless steel with the look of yellow gold.
What is Silver Select™?
Silver Select is a combination of silver, platinum and palladium, all precious metals. This unique blend of metals offers the bright white luster of silver with the strength of platinum and provides a more durable, tarnish-resistant alternative to sterling silver.
Ordering Information
How do I order a ring?
Rings can be ordered online on our website. For additional questions, please call Balfour Sports at 888-427-4325 or by simply ordering online. For bulk order or more customize rings, Get A Quote
What ring sizes are available?
In general, rings described as “Men’s” or “Large” are available in whole and half sizes from 7 to 18. “Ladies’” or “Small” rings are available in whole and half sizes from 3 to 15. Each ring product page description includes the size range for that style.
How do I know what ring size to order?
When ordering a ring, you may have your finger sized by a jeweler, or you can use our ring sizer.
How long does it take to get my ring?
All rings are handcrafted and made to order. Your order will take approximately 6-8 weeks.
Payment & Shipping
What is your Shipping Policy?
We ship our Champ rings through USPS and Federal Express. We do not ship outside of the continental US at this time. Our craftsmen create all of the personalized aspects of your ring by hand, which takes time. You can expect ring to be delivered within 6-8 weeks of placing your order. All other jewelry will be delivered within 3 weeks. We sell some manufacturer direct accessories that this will not pertain to.
When do I send payment for my ring?
Payment is due when you finalize your order online or by phone.
What type of payment is accepted?
Credit card (Master Card, VISA, American Express and Discover)
Check
Money Order (payment in full only)
Warranty, Return and Repair Information
Is there a warranty on the ring?
There is no warranty at this time.
Where can I send my ring to be repaired?
Balfour Sports is dedicated to providing the highest level of product and workmanship to achieve your total satisfaction. Should you need to repair your Balfour ring, send it insured to:
- Balfour Sports
- Attn: Repair Dept.
- 7211 Circle S. Road
- Austin, TX 78745
Include your name, or original order number (if available), instructions as to the type of repair you want to be done, a return address and a daytime phone number so we can contact you to approve any charges. We recommend that you send the ring using a traceable method like USPS, UPS or FedEx. Please remit a $14.95 shipping/handling/insurance charge with your class ring.
Common Repair Charges:
Sizing: $14.95 (for 2 or more sizes up or down, $85.00)
Stone Changes: $45.00
Stone Replacement: $25.00
Change Top Sellout: $85.00
Change Engraving: $25.00
To learn more about these fees please call, 888-427-4325
Can I return or Exchange my ring?
Due to the personalized nature of our champtionship rings. No Personalized Rings or Accessories on BalfourSports.com may be returned or exchanged. We do offer a 3 Day Cancellation Period.